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Archive for the ‘Marketing’ Category

Consumers Are Companies’ Biggest Assets When It Comes to Invention

Wednesday, February 17th, 2010

Today, it’s all about convenience. We pay our bills online, check ourselves out at the grocery store and, chances are, most people can’t remember the last time they actually walked into a bank. Throughout the course of a day, we interact with dozens of brands without ever encountering a single human being.

The rise of online networks, blogs, and social media tools in recent years has made it so easy and convenient for companies to interact with customers virtually, some would say the need for the face-to-face interaction is no longer relevant.

However, not all companies are taking that approach. Instead of asking customers what they think of a product, 3M Company has set up customer innovation centers all over the world to give customers the opportunity to be part of the product development process.

According to a recent New York Times article, John Horn, vice president for research and development at 3M’s industrial and transportation business, explained, “The goal is to understand what our customers are trying to accomplish, not what they say they need.”

What can we learn from all this?

Turns out we, as homeowners, might be the most important source for product development research out there. We’re the ones who are using these products on a daily basis. We know which ones delight us and which ones fall short. We know what features would make our lives so much easier, and which only seem to complicate things.

This approach is also something to consider when making important purchasing decisions. Do we want to buy our next major appliance from a manufacturer that wants us to share our experience with the product online after the fact, or one that relied on customer input from the start?

Maybe more companies in our industry will see the value in this model and consider tapping into their greatest product development resource…the homeowner. If so, we’re ready when you are.

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Shovels and Snow Removal Equipment Are in High Demand After the Blizzard of 2010

Thursday, February 11th, 2010

Ames True Temper SnoBoss

Ames True Temper SnoBoss

As East Coast residents, particularly those living in Pennsylvania, Maryland and DC, dig themselves out from one of the biggest snow storms in recent history, the winter weather is making national headlines and inspiring debate about global warming and climate change.

While our green experts are keeping up with the climate conversation, many of us have been wondering how the recent blizzard has affected the home industry. With Ames True Temper and John Deere being two of IMRE’s clients, we did not have to look far for insight into how two huge brands are being impacted by the snow.

Ames True Temper, the largest and oldest snow shovel manufacturer in the country, normally stops making snow shovels by the end of December, but this year the company ramped production up to service the late demand from its customers. As a result of what the Weather Service is calling a 100-year series of snowstorms in the mid-Atlantic region, Ames will make scoops and square point shovels to fill emergency orders. In fact, the company, which typically manufactures six million shovels a year, has found additional resources to produce 1,000 extra units available for its customers today.

Like Ames True Temper, John Deere dealers are finding themselves quite busy. Outdoor power equipment dealers are selling, renting and servicing many pieces of the snow removal equipment on the roads and sidewalks in the region. Specifically, John Deere dealers are focused  on getting and keeping commercial and residential customers up and running. To better serve their customers, dealers are doing a number of things, including:

  • Extending business hours that revolve around customers’ needs
  • Targeting to turnaround all service in 24 hours
  • Personal, at-home deliveries of equipment
  • Utilizing John Deere Mobile Service, a national, at-home equipment maintenance service
  • Selling larger pieces of equipment to homeowners looking for snow moving solution

We can imagine that many homeowners will be pleased to hear that these two companies are moving quickly to help them dig themselves out of the Blizzard of 2010. So long cabin fever!

John Deere 3E Series

John Deere 3E Series

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Celebrating Anniversaries in the Home Industry

Thursday, February 4th, 2010

Anniversary: the annual recurrence of a date marking a notable event.

Notable events can range from high school graduation dates to a married couple’s wedding date; nonetheless, the occasion brings forth a means to recognize and celebrate the experience. In corporate America, the anniversary of a company or organization’s commencement is also identified. In most cases these anniversaries are strategically announced and commemorated. From a marketing standpoint, the appropriate messaging and activities surrounding an anniversary present an opportunity to showcase growth and success over the years.

This week, our Home Intel experts examined some recent remarkable anniversaries, and the approach surrounding their announcements.

Macy’s 150th Year Anniversary

Macy’s celebrated its 150th Year Anniversary on October 28, 2008. The establishment marked its milestone with a month-long celebration. The festivities included two New Orleans store openings, customer shopping events and a fashion-industry gala.  The approach of Macy’s bold and innovative events creates tremendous buzz for the company as a whole, and generated incredible awareness of its 150-year milestone.

Black & Decker 100th Year Anniversary

Black & Decker (IMRE client) will celebrate its official 100th Year Anniversary in September 2010. Last month, Black & Decker, a leader in delivering innovative consumer products, launched an all-new microsite to kick off its anniversary. The Web site was announced via national press release and offers consumers a timeline of milestone events, a comparison of products from conception to their modern form, and interactive opportunities for its visitors to play games, offer feedback, and more. This strategy is part of an innovative social online initiative to spread awareness and generate buzz about the company and its notable milestones over the years. Amidst a changing media landscape, Black & Decker’s strategic implementation of an online microsite showcases its contemporary approach to technology.

Check in next week for Home Intel’s key recommendations for a successful integrated, anniversary marketing campaign, no matter what size!

Courtesy of Black & Decker

Courtesy of Black & Decker

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Counting Down to The 2010 International Builders’ Show

Monday, January 4th, 2010

Courtesy of buildersshow.com

Courtesy of buildersshow.com

Considered the premier event in the building industry, the 2010 International Builders’ Show will take place January 19-22, 2010 in Las Vegas, Nev. It is the largest annual building industry tradeshow in the country, and includes an engaging combination of education seminars, product showcases and professional networking opportunities.

This year’s show floor will feature the industry’s most important suppliers and manufacturers displaying the latest and greatest building products and services across more than 250 product categories. Here’s a sneak peak at three new products being highlighted at this year’s show. Don’t worry though, as the show approaches, you will be sure to hear more about what you can expect.

  • Masco - Masco Corporation is one of the world’s largest manufacturers of brand-name consumer products for the home improvement and new home construction markets. The company plans to introduce a wide range of new products and services that are smartly crafted for today’s home building environment. The Masco exhibit is located just past registration in the Central Hall, Booth Number: C4143.
  • Marvin Window and Doors – Marvin Entry Doors is going indoors with new interior doors. Interior doors have the same beauty and custom capabilities as entry doors for a complete home package. Made of solid wood, their regal beauty adds a special touch to any room of the house. Marvin will be showcasing these new doors at its booth, located at C4633 .
  • Eclipse Technologies Inc. – This Canadian manufacturer, Eclipse Technologies Inc., will proudly introduce the exclusive new SOLARA® Retractable Awning unique to any currently seen in North America. SOLARA awnings are the perfect blend between fashion and function and are an integral component to maintaining a cool, comfortable environment both indoors and outdoors. Check out the new awnings at Booth # N3355.

For more info on the show, and new/featured products click here.

Courtesy of buildersshow.com

Courtesy of buildersshow.com

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Happy New Year!

Thursday, December 31st, 2009

picture-15

Happy New Year!  On behalf of the entire Home Intel team, thank you for following us over the past year. We have enjoyed sharing our passion for interior design, home decor, marketing and eco-friendly living with you. Here’s to a successful 2010!

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Home Design Sites to Follow in 2010

Wednesday, December 23rd, 2009

Home Intel provides a few of the online resources we plan to watch in 2010

At Home Intel we’ve mentioned our extensive reading list of online home design and eco resources, and we’ve even highlighted a few of our favorites. Today we’re giving a list of top sites we’re keeping our eye on in 2010:

Inspired Designer – This blog is a chronicle of interior designer Kristin Boise’s discoveries, ideas and projects all related to the home. This blog features beautiful images and a variety of ideas for modern, traditional and country tastes when it comes to home décor.

Houzz – We love this online community where homeowners, professionals and all design lovers can come together to share and get ideas on home décor and design. Houzz takes what could be an overwhelming amount of information and divides it neatly for visitors to find what they’re looking for by searching by style, space and city. Houzz features new trends as well as tips on how to maximize what you have and deal with most any design dilemma imaginable.

Lorna Sass At Large – Lorna Sass is one of our new favorite citizen bloggers for 2010. Her blog has a focus on her experiences in the kitchen and cooking with strong tie to living a more sustainable lifestyle and making greener choices. Lorna provides a very real look into her everyday life and shares some great advice and lessons learned along the way

Modern Hippie Mag – Modern Hippie Mag is an overall eco-lifestyle site. It’s the perfect place to go for product reviews, tips and ideas for living more environmentally conscious at home with family, fashion and food (to name a few categories).

Kitka Design Toronto – Kitka is the blog where Juli and John of Toronto share their favorite home design related findings and share updates on their recently opened showroom – Mjölk. With a focus on Scandinavian style and innovative home products that have modern yet warm appeal, there is no shortage of beautiful images and posts to scroll through on this site.

The list of who we’re following is never ending and the above blogs are just a highlight of what we’re looking forward to in 2010. What blogs, sites and online publications are you following in the new year?

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Corporate Social Media Policies Are a Must, According to Experts

Sunday, December 20th, 2009

The Federal Trade Commission (FTC) has announced new social media regulations effective December 1, 2009. Whether your organization is proactively engaging in social media or just loosely experimenting, putting a social media policy in place for your employees and understanding the FTC guidelines is a must to avoid risk exposure.

Below you’ll find a recording from IMRE’s (our company) Social Media Policy Webinar that was conducted this past Tuesday, December 15.  Watch and learn about:

  • Employee risk statistics/factors
  • FTC guideline implications
  • Issues with solutions
  • IMRE’s approach to specific policy components, including who should own the process, how to build a collaborative effort and content for your policy and training program

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Buzzwords that Have Us All Speaking a Different Language

Wednesday, December 16th, 2009

According to Allison Linn’s column on MSNBC.com, “Every year brings a host of buzzwords and catchphrases that capture the goings-on of the business world.” This year, it appears that this statement is more on-point than usual. With the recession affecting nearly all Americans to some degree and the spike in consumer interest in the green movement, we are all speaking a new language filled with words and phrases like staycation, smart grid, recessionista and cash for clunkers, to name a few.

By adding in the fact that the world of social media has grown exponentially in recent years, it is safe to say that there are dozens of new words cropping up all the time that people are using in day-to-day conversations. For instance, Twitter has us referring to tweets and @replys on conference calls, Facebook has us talking about friending people and Linkedin has us wondering how we can grow our professional networks.

Retailers are also teaching us new words with ad campaigns that are designed to appeal to target audiences during a time when consumers are seriously cutting their spending and reevaluating every household purchase. Target, an IMRE client, is a good example of a company that is executing a recession-friendly ad campaign. The “Frugalista” campaign features fashion icon, Nina Garcia, and everyday shoppers who are looking for a good find. The campaign teaches us to “out dress but not out spend.”


Courtesy of Target.com

Courtesy of Target.com

While Target’s campaign is primarily focused on fashion, the concept certainly applies to the home industry. Just as Nina Garcia advises Target guests to “out dress but not out spend,” interior designers, home stagers and many other professionals are encouraging their clients to do more with less as well.

In our opinion, the change in consumers’ shopping habits is just as interesting as the new language we are all adopting. After all, in order to do more with less, people who may have once shopped at expensive boutiques are finding themselves inside of vintage or second hand shops. Whereas a quick remodel may have once been an option, today’s homeowners are getting a little creative and working with what they already have.

As we head into 2010, we can only imagine the buzzwords that we will adopt next year.


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Successful Marketing Campaigns

Monday, December 14th, 2009

In order to qualify some of the best marketing campaigns, the criteria for a successful campaign must be established. Our experts believe that the number one outcome of a marketing campaign should be to resonate with the consumer and be top-of-mind at the point of purchase. From traditional campaign strategies to modern viral campaigns, Home Intel highlights a few notable brands’ efforts through the years.

Pine Sol “That’s The Power of Pine-Sol, baby”

Pine Sol

In a new Pine-Sol ad-campaign the brand image of Pine-Sol’s fresh and clean scent is communicated in a slightly different fashion. Pine-Sol is highlighted as the choice of a strong man and is shown as both sexy and fun. Unlike traditional campaigns associated with cleaning, the new Pine-Sol campaign makes the chore look manly and desirable, yet underscores the brand’s differentiating scent that consumers have grown to associate with the product. Paired with Pine-Sol’s original “powerful” clean campaign, the brand image still supports its strong and attractive fragrance. Regarding the latest campaign, Mr. Hank Mercier, a Pine-Sol brand manager, said that the object was more to highlight the scent of the products than to satirize men’s unlikelihood to clean. “What we were trying to do was play on the fantasy of perfume ads,” which also have strong romance elements, Mr. Mercier said. This campaign is unique because it attracts the consumer’s eye with a new, edgy allure, but stays consistent with its brand messaging.

The Apple “Get a Mac” Campaign

Mac CampaignThis campaign was launched in 2006, yet it still resonates with consumers. According to Stephen Marshall, author of Television Advertising That Works, “The message of these ads is clear.” “Every one of them says, ‘Don’t be this guy.’ You don’t want to be the PC.” This strategy is particularly effective during the decision-making process. At the point of product evaluation, the consumer suddenly compares his personality to his purchase decision. Thus, the persona that Mac has created to accompany its brand is instantly positioned as the “cooler,” more modern choice. Mac proved that creating engaging personas helps grow an audience that’s receptive to the brand.

Electrolux “Be Even More Amazing” Campaign

 

Courtesy of Electrolux

Courtesy of Electrolux

Electrolux partnered with Kelly Ripa to market its appliances by emphasizing the ways that the products can make the consumer “even more amazing,” and still juggle all of life’s responsibilities. From saving time to being more “green,” Kelly Ripa speaks out as the image of the hands-on, busy Mom that still has enough time to keep her home clean, her kids happy, and stay organized. Electrolux hosts a special spot on the website where Kelly Ripa speaks out about personal tips from party planning to cleaning and life at home. The direct link to Kelly’s personal life and personal experiences makes the campaign effective on a personal level. The campaign portrays a specific image that the target audience can relate to, and generates the idea that these products will in fact make the consumer “amazing.”

At Home Intel, we understand that there are countless ways to market a brand and/or product to the appropriate demographic. Recognizing the changing media landscape and understanding the target market within an industry are the first steps to creating a successful campaign that will resonate with the consumer, which is why our experts are constantly studying a variety of business campaigns that influence the home and building industry.

Feel free to send us your favorites.


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A Look at Frigidaire’s Changing Identity Over the Past 90+ Years

Thursday, November 12th, 2009

Consumer Reports Home & Garden Blog recently published a post about the evolution of Frigidaire’s logo and brand identity. Brand New, a site that covers corporate brand identity strategies, also examined Frigidaire’s changing look over the past 90+ years. As marketers in the home industry, we found these posts to be very interesting, and we wanted to share them with you - just in case you missed them. Take a look for yourself.


Courtesy of Brand New

Courtesy of Brand New

Courtesy of Brand New

Courtesy of Brand New


Courtesy of Brand New

Courtesy of Brand New




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