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Posts Tagged ‘greenwashing’

Three Words to For a Sustainable 2010

Tuesday, January 19th, 2010

If you’re a marketer, or a conscientious citizen for that matter, chances are sustainability is a consideration everyday. So, in preparation for the year ahead, I’ve identified my top three words to live by to ensure fruitful campaigns and a sustainable future.

 

Complements of ttoes.wordpress.com

Complements of ttoes.wordpress.com


Be Transparent:

In the wake of Wal-Mart’s 2009 announcement about their Sustainability Product Index that will require all suppliers to disclose data about material efficiency, natural resources, energy use and employees – I am willing to bet this year, CMOs, COOs and Sustainability Officers will be hustling to identify plans to achieve full transparency. Author and Sustainability Leader, Andrew Winston said it beautifully in a Harvard Business Review article on the very subject, “let’s be clear: this kind of sustainability data collection is good for business, and it’s definitely good for Wal-Mart. And while it may seem like a total pain to suppliers, it will be good for them as well. The logic is simple: knowing your business better makes it easier to find hidden value.” Growing retailer and consumer demands for transparency have spurred new trends like full Life Cycle Assessments (LCA) and Building Information Modeling (BIM) Initiatives like these not only promise transparency, but also increased authenticity across marketing communications efforts and new product development. Deloitte published a white paper on this very subject that’s worth a read: Lifecycle Assessment: Where is it on your sustainability agenda?

Aim for Specificity:

The fear of greenwashing, the rise of the Greenwashing Index and the criticism of many big brand’s “Green” campaigns can be chalked up to one serious flaw: everyone is rallying around a word that has no true definition. We should have listened to Kermit from the start when he famously said, “It’s not easy being green.” Now that new systems for data collection are finally being put into place like LCA and BIM, environmental responsibility can be quantified – something green never had going for it. Expect to see new terms, that have data to back them up, like “cradle to cradle,” low VOC and net-zero to be on the rise this year. To help support clear, specific messaging more brands are likely to treat environmental attributes much like the food industry does with ingredient disclosure and nutrition labeling – listing everything that goes into the product and what it’s affect on the consumer will be. This is a concept SC Johnson has already began to explore – many more brands are sure to follow.

 

Prepare for Adaptation

According to the environmental protection agency, Global Climate Change is may result from: natural factors, such as changes in the sun’s intensity or slow changes in the Earth’s orbit around the sun; natural processes within the climate system (e.g. changes in ocean circulation); or human activities that change the atmosphere’s composition and the land surface (e.g. deforestation, reforestation, urbanization, desertification, etc.) ozone, perfluorinated carbons, and hydrofluorocarbons. No matter what’s is causing Global Climate Change, its happening – and faster than scientists first predicted. So as hard as we try to reach net-zero without having to significantly change are lifestyles, we’re realizing it’s probably not going to be good enough. Leaders like Sarah Susanka are leading the charge to adapt with her “not so big philosophy” and the economy has jumpstarted a trends from luxury to moderation – with more meals at home, smaller cars and a return to the outdoors as opposed to the manmade – Glacier National Park saw visitors increase 12% in 2009 and Yellowstone reached an all time high of 3.3 million visitors pass through the park. It’s a good thing we are beginning to adapt because the environment will begin to demand it. According to Union of Concerned Scientists, Sea level could rise by 3.5 to 34.6 inches between 1990 and 2100, making coastal groundwater saltier, endangering wetlands, and inundating valuable land and coastal communities; changes in precipitation patterns could cause increased droughts and reduced water supply across the globe; severe stress on forests for rapid and greater warming; and serious human health impacts, such as from increasing heat stress, worsening air pollution, declining water quality, and the spread of infectious diseases into regions previously free from them.

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Lessons Learned in Communicating Green

Friday, December 4th, 2009

Tips on positive green messaging

This year we’ve seen dozens of brands and products join the green movement. Some have launched their new products and commitments to the eco-lifestyle with great success, while others learned some hard lessons about marketing green and how to appropriately communicate their eco-messaging.

We’ve looked back over the year and pulled together this list of tips and observances on effectively marketing green:

  1. Choose the right language – If you’ve created a product that has one sustainable/green/eco element, make sure you communicate that aspect in an appropriate way. Don’t jump right in and say you’ve got the green living solution if you don’t.
  2. Maintain Momentum – If you’ve decided to practice more environmentally-minded business or create a product that fits in one of the many green categories, don’t stop with that one initiative. Continue to take smaller steps towards eco-operation. If you take one step and cause a lot of conversation or attention to be drawn to that one phase, consumers will want to know what’s next. Take a series of small steps to keep their faith.
  3. Provide Background – Consumers are learning more and more about what makes a product sustainable or green, and they want to know that about your product or brand too. So, instead of just creating a product with messaging that states the simple point that your product is green, tell consumers why – they want the details.
  4. Unveil Behind the Scenes – Shoppers across the nation are learning how to live more eco-minded every day from each other and leading sources. They are sharing tips, lessons, successes and failures of the process. To better relate to consumers share the ups and downs of your brand’s greening process. Let them know that you’re in the same boat and this is new for you too.

For more tips on how to have a successful entrance into the green world, check out this site. If you’re looking for a source that can give you more information on how green a product really is, check out the Greenwashing Index.

With eco-friendly products and brands becoming more commonplace in today’s market, consumers are more educated on what it means to be “green” or “sustainable.” This makes it even more important to ensure you’ve got the most accurate messaging possible.

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Communicating Green Messaging

Thursday, October 1st, 2009


What’s worked in green marketing and a peak at what the message sounds like in the future

When the green trend first hit and brands were scrambling to jump on the bandwagon the term “greenwashing” was quickly coined. Government, organizations, consumers and even big brands realized standards were needed for the sustainable landscape.

Thus the lines separating the varying levels of green products started to become more defined. We started appraising a product’s green value based on many categories like packaging, chemical makeup, performance and manufacturing process – and new language was introduced. Terms like responsible, eco-friendly, sustainable, renewable energy and post-consumer became a major part of marketing vocabulary.

So here’s a quick list of what we’ve learned watching the evolution of green messaging so far and what can we tell about where it’s going moving forward.

Green

  • Make green the second message – Eco appeal is not enough to sell a product. Lead with messaging that communicates the effectiveness and high performance of the product; make the green the bonus feature.
  • Show the good and the bad – Homeowners are learning just how complicated it is to adopt a more responsible lifestyle. Just as it’s becoming more acceptable for consumers to take small steps towards living green it’s okay for big brands to do that too. You’re not turning green overnight, and we don’t expect you to. So be honest about your goals and share the highs and lows of working towards them. This list rates companies on green by considering the pros and the cons of their work.
  • Share the details – Made from recycled products? Don’t stop there – tell us which recycled products. Tell consumers why and how your brand or product is a good choice. There is so much competition in this space that brands need to share their unique practices and efforts in more precise and detailed language.
  • Think outside the box and beyond the shelf – The details of your production process may not be so obvious to the naked eye looking at your product on the store shelf, but these days consumers do their research and have an educated and trained eye when shopping for responsible products. It’s no longer a must for items to be made from recycled or renewable resources. Share the changes made in your production or shipping process and your product will be considered responsible in the minds of the shopper.


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How Green Is That Product? Find out at KBIS

Friday, May 1st, 2009
Complements of KBIS09

Complements of KBIS09

With the exploding interest in green building, it can be difficult to decipher between authentic green messaging and ‘green washing. Join us at KBIS for a fresh look at how to navigate through the clutter.
May 2, 2009 - 2:30 PM to 3:30 PM

Track: Center Stage - Show Highlights
Our session will explore the aspects of all that makes a product green, including product certification, embodied energy, life cycle analysis, manufacturing processes, and other important factors that contribute to a product’s sustainability. CEU: 0.1

Here are a few past posts that’ll get you prepped for hitting the KBIS floor with Green in mind:
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Best Practices In Green Marketing. FTC, ISO and More

Thursday, April 30th, 2009

In 2008, a PriceWaterhouse Cooper survey found only 16 percent of consumers trust environmental claims from manufacturers.

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For all the work some companies like Mythic Paint, Seventh Generation, Kohler, and Shaw are doing to put their best foot forward and provide consumers honest, authentically green information about their products, many more are riding their coattails without taking into consideration best practices for long term success – case in point, the firestorm around Kimberly Clark’s latest green efforts.

Guidelines for green marketing are becoming more prevalent, but are by no means being enforced to the level needed to control greenwashing. Here are a few resources to ensure your green marketing efforts don’t become the focal point of a media frenzy you don’t want to be part of.

The revised Federal Trade Commission’s “Guides for the Use of Environmental Marketing Claims” are a great starting point. Here’s a peak:
•    Qualifications and disclosures
•    Distinction between benefits of product, package and service
•    Overstatement of environmental attribute
•    Comparative claims
•    General environmental benefit claims

These may seem like a “No Duh,” but look around the aisle of your favorite big box store and clearly there’s a disconnect. Though they are nearly impossible to enforce in the changing green marketplace, the guidelines are the most official rules available to marketers today.

Other voluntary standards, like ISO 14021 standard for self-declared environmental claims and ISO 14024 and the network of organizations that support the Global Eco-labeling network can also be helpful for keeping efforts on track.

Finally, seeking third-third party a product certification such as Eco-Label, Green Seal and NAHB Green Approved is a great strategy. See our post on Build Intel (HI’s brother blog), Finally: A White Paper that Sets Green Product Certifications Straight for more on product certifications.

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